Students can seek compensation directly from UCL via its formal complaints procedure. If the university does not grant compensation, students can complain to the Office of the Independent Adjudicator (OIA).
This group claim is being co-ordinated by Asserson Law Offices, a firm of solicitors in England and Wales regulated by the Solicitors Regulation Authority (number 549779). Asserson is a leading dispute resolution firm with a proven track record of getting excellent results for its clients. Its recent work includes winning £60 million from the UK Government for a group of solar energy companies.