Picture the scene: at last, you decide to book to see your favourite artist live in London’s O2 arena. You have pre-booked and paid for the ticket knowing that at this very moment you will finally be seeing your idol in the flesh (any Ed Sheeran enthusiasts out there?). Tragically, this greatly anticipated event is not all you thought it was going to be. After queuing for hours and finally reaching your seat you find that the view is far worse than expected and dirty from the previous night. You end up spending more money on drinks than the original cost of the ticket whilst you wait for the artist without any information on why they are so late. Worst of all, it’s not Ed Sheeran who turns up; it’s Nicki Minaj (painful). Finally, the artist stumbles onto the stage hours after they were scheduled to. Their voice is out of tune and the speakers are crackling. They sing every song except your favourite and then ushered you out of the hall before you could even finish your drink. The gap between what you were promised and what you received was colossal and you leave sorely disappointed, without any chance for a refund…

This is the reality of every student at university during the pandemic, and fortunately, there is a legal basis for compensation.

As a potential student, you enter a contract with your chosen university, the agreement being that you pay for a service, which includes teaching (on campus!) and access to facilities. Unfortunately, from March 2020 students suffered from a severe lack of in-person teaching, limited or zero access to facilities, and cancelled teaching days. This was also happening long before March 2022 with the prevalence of staff strikes and disrupted learning. With tuition being shifted online, access to libraries/societies restricted and vital course content was missed. Surely, students ought to be compensated for their loss?

There was a large discrepancy between what students were promised by their universities and what they received. Universities have breached their student contracts, delivering only part of their promises.

The Student Group Claim is for students who are entitled to damages for that breach of contract and trust, which they paid for, yet never received.

The Student Group Claim is the first step in helping students receive compensation for the losses suffered. So, don’t miss out on the opportunity to hold your university to account for breaching their contracts and ruining your university experience.